Reliable healthcare advice Any time of the day!

Get 24/7, over-the-phone guidance on all health related issues from qualified healthcare professionals.

Free healthcare advice.

Professional Advice

Professional healthcare practitioners are waiting to assist you with emergencies, paediatric and frail care concerns, and more.

Child Care

As a parent, nothing matters more than the well-being of your child. No matter your child’s age, rest assured that you can access the best medical advice.

How Daily Benefits change everything for our Wealth Engineers.

“MediCall was a lifesaver”

“Medicall was a lifesaver to this stressed out mommy when my kids got sick while we were on holiday.”
Amanda Turner, Vereeniging

“MediCall was a lifesaver”

“Friendly and quick”

“I used MediCall over a weekend when I had a reaction to Vitamin B. Very friendly & quick call, calmed me and advice worked within 5 minutes!”
Soreta Du Plessis, Kempton Park

“Friendly and quick”


Answers to your questions on MediCall can be found here.
Look at the frequently asked questions below.

Is this a medical aid?

No this is simply a medical advice call centre.

Will this service prescribe medication for me?

This will depend on the circumstances of your case and will be decided upon by the service provider. Alternatively, the service provider will point you to a doctor or clinic that can assist you.

Will this service assist in a medical emergency?

Yes. Simply press the dial button within the DuePoint App and the service provider will assist you. Including organizing emergency response directly to you where necessary. Please be aware that any costs in this regard will be for your account and will not be provided by this service.

What medical practitioners are included in this service?

The service includes nurses, doctors and specialists. However, you will start with a nurse when you first call in but these will escalate your call to the correct doctor where required or applicable.

Who is the service provider of this service?

Paed-IQ (Pty) Ltd

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